HEALTHSTREAM ADMINISTRATION

THE FIRST AND ONLY
HEALTHSTREAM CERTIFIED TEAM
IN THE COUNTRY

LOST YOUR ADMINISTRATOR?

The first 30 days of an administrator absence is crucial for the stability of the HealthStream system. Human Capital Professionals offers Temporary Administrator Replacement to ensure our system stays up and running with zero downtime.

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VIRTUAL HEALTHSTREAM ADMINISTRATION

We provide a variety of HealthStream support services, from full administration to ad-hoc system support.

LEVEL 1

  • Create/delete/maintain user account
  • Acquire users between institutions
  • Promote/create administrators for specific institutions
  • Category creation/management
  • Creation of job titles
  • Creation of departments
  • Data Entry

Monthly Retainer

Full Time: 40 hrs/wk
Part-Time: 20 hrs/wk

Time & Materials

By the Hour

LEVEL 2

Level 1, PLUS:

  • Create/maintain student groups
  • Transcript adjustments
  • Report scheduling
  • Course publishing
  • Course exemptions
  • Course assignments, update and manage existing assignments
  • Test additions or corrections
  • Curriculum maintenance
  • Creation of custom alerts
  • Maintenance of multiple institutions
  • Class/building/resource management
  • Troubleshoot issues with HealthStream support on clients behalf
  • Course library maintenance and categorization

Monthly Retainer

Full Time: 40 hrs/wk
Part-Time: 20 hrs/wk

Time & Materials

By the Hour

LEVEL 3

Includes Levels 1 & 2, PLUS:

  • Daily user import file creation/maintenance/conversion
  • Creation of Job Function import files
  • Extraction of user data for import into other client systems
  • Custom HTML Email Alerts creation
  • Custom report creation
  • HealthStream Analytics or 3rd party application (i.e. Business Objects)
  • All levels of Course creation/maintenance using either HealthStream Authoring Center or 3rd party application (i.e. Articulate Storyline, Adobe Captivate, Lectora Inspire)

HealthStream

Competency Center (HCC)

  • Implementation of HCC
  • Creation of full assessments, descriptions, statements, scales, goals, resources
  • Template management

HealthStream Performance Center (HPC)

  • Implementation of HCC
  • Creation of full assessments, descriptions, statements, scales, goals, resources
  • Template management

Monthly Retainer

Full Time: 40 hrs/wk
Part-Time: 20 hrs/wk

Time & Materials

By the Hour